You are here

FAQ - A2SF & THE ARK Present

A2SF and The Ark Present: Outdoor Concerts in Fuller Park

A fundraiser for The Ark and Ann Arbor Summer Festival

What to know before you go

By purchasing a ticket you agree to comply with all event guidelines.

Event guidelines will be updated as circumstances and requirements change in our community. Please check back for updated information and be sure to review before attending a show.

All attendees and guests are required to comply with health and safety laws, orders, ordinances, regulations and health and safety guidance adopted by the State of Michigan, the County of Washtenaw and the event organizers -including any face mask and social distancing guidelines in place at the time of the shows. Attendees who do not comply will be asked to leave.

Designated seating areas for groups attending together are defined as “pods.” Tickets for pods must be purchased together at the same time in one single transaction to ensure seating together.

 

Before you leave home

Make sure you are healthy by reviewing the health screening

Day-of health screening will be made available to you

Pack chairs, blankets, refreshments and masks as needed

Check for electronic updates if there is potential inclement weather

 

When you arrive

Review the health screening questionnaire and only enter if you answer NO to all of the questions and are feeling healthy

Day-of health screening will be made available to you via email and on site

Have your electronic ticket ready to be scanned by event staff

Event staff will direct you to the available seating pods for your ticket level

 

While you’re at the park

Any face mask requirements as determined by state, local or event organizer guidelines will be posted and enforced

Attendees should remain in their pod

Eating and drinking can only take place while seated in your designated seating area

Patrons are responsible for their own trash and recycling and bins will be available on site for disposal

Patrons may not congregate at any time outside their seating area

Patrons must exit the concert park as soon as the concert has ended

Umbrellas, tents and other overhead equipment are prohibited in the concert park
 

About our safety measures

Event will follow strict safety protocols that follow all applicable laws, local guidelines and national best practice. This includes but is not limited to:

- limited capacity crowd of 300 with clearly defined seating areas

- social distancing and masking requirements

- pre-event health screening checklist for audience and staff members

- PPE available including hand sanitizer stations

- trained event staff enforcing rules and directing audience to/from seating pods

 

FOR THE COMFORT AND SAFETY OF ALL EVENT PATRONS WE ASK THAT YOU RESPECT THE FOLLOWING RULES:

- No riding or using bicycles, skateboards, rollerblades or scooters inside the concert park

- No smoking inside the concert park

- No outside solicitations or unauthorized vending inside the concert park

- No dogs or other pets allowed except for personal assistance dogs

- Shirts and shoes required

FREQUENTLY ASKED QUESTIONS

 

Can I buy a ticket at the gate to the event?

No. All tickets must be purchased in advance at either theark.org or at a2sf.org. Tickets will be available for purchase, as supply lasts, until showtime.

 

How many people can be in my pod?
No more than six (6) people may sit in a pod.

 

Can I visit with people in pods that I know?

No. Unless traveling to the concession area, bathroom, entry/exit, all patrons must remain in their assigned pods and leave aisleways clear.

 

What if I am attending alone?

You will be assigned your own pod.

 

Will there be assigned seating?

Seating will be first come, first served within your ticket price level, with the highest priced ticket tier located closest to the stage.

 

What do I need to bring?

A camping chair to sit on, sun protection (sunglasses, hat, and/or sunscreen), and a mask.

 

What should I not bring?

Please be mindful of the sightlines of your fellow audience members. Umbrellas and shade canopies are not permitted.

 

Will there be food and drink available?

Yes. There will be food and beverage (both alcoholic and non-alcoholic) available for purchase. The food provider will be announced closer to the show date.

 

Can I bring my own food and drink?

You may bring your own non-alcoholic beverages and food, however, outside alcohol is strictly prohibited. We encourage you to patronize the onsite concessions available to you at the concerts.

 

Will there be restrooms available?

Yes. There’s a public restroom accessible from the side of the Fuller Park Pool building. There will also be ADA-accessible portable toilets located on the field near the seating area.

 

Where can I park?

Parking is available both at Fuller Park and across Fuller road. 

 

Do I need to complete a health screening to attend the concert?

The terms and conditions for all ticket purchases include the patron’s agreement to not attend the event if they are exhibiting symptoms of Covid-19, per CDC guidelines, or if they are have tested positive for Covid-19 within 14 days of the event. Patrons can be declined entry if they are exhibiting symptoms.

 

What if I buy tickets in advance but the event is canceled due to rain?

These special concert fundraisers will be produced rain or shine. Should the outdoor, in-person version need to be canceled in advance due to weather, the concerts will be streamed live from The Ark at the published show time and an exclusive live-steam link will be provided to ticket buyers.

 

Can I exit the gates and reenter during the event?

No.

 

What safety precautions will the event be taking?

Event will employ strict safety protocols that follow all applicable laws, local guidelines and national best practice. This includes but is not limited to:

- limited capacity crowd of 300

- social distancing and masking requirements

- pre-event health screening checklist for audience and staff members

- PPE available including hand sanitizer stations

- trained event staff enforcing rules and directing audience to/from seating pods

 

Will seating be arranged to accommodate at least 6 feet of social distancing between groups?

Yes. Seating pods will be a minimum of 6 feet apart from each other from end to end.

 

Do I have to wear a mask if I have been vaccinated?

All audience members must adhere to all event safety guidelines which will be updated to reflect state, local and event organizer requirements at the time of the shows.