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COVID-19 - FAQ

Please visit this page for updates on any changes to our practices ahead of attending a show at The Ark. (updated 8/4/2021)

When will The Ark reopen for live shows?

  • The Ark’s ability to reopen is dependent on State guidelines, artists’ touring schedules, and audiences’ readiness to return.

  • Based on current federal and State guidance, State regulations, and the return of many artists’ tours, The Ark plans to reopen at 50% capacity for a small number of shows from July 29 through August 4, 2021.

  • We expect to return to full-capacity events beginning August 22, 2021.

 

What policies around masking, vaccination, social distancing, and other COVID-related practices will The Ark have when it reopens?

  • The Ark’s current protocols are based on a combination of health and safety requirements and guidelines, responses to audience and artist input, and The Ark’s determination of best practices for our venue in the moment. 

  • Vaccination is not required for patron attendance at this time.

  • Based on Washtenaw County Health Department’s advisory of August 4, 2021, masking is currently required for all Ark patrons, staff and volunteers.  Patrons may lower masks briefly when eating or drinking in the listening room but should otherwise remain masked.  

  • A health screening* will be posted for review by all patrons upon arrival.  We request that patrons do not enter if they have any of the screening symptoms or cannot answer “NO” to all the screening questions. You may request a refund prior to the start of the show if you can’t attend as a result of the screening.

  • Social-distancing will not be in place for full- and half-capacity shows.

  • Please note: The Ark will work to accommodate COVID-19 safety and response requests made by artists. If those requests include patron participation, The Ark will notify patrons in advance as best it can and post signage of additional practices at The Ark the night of the show.  Refunds will be available to patrons who are unable to comply with artists’ requests.  A request for refund must be made prior to the start of the show.

  • We understand that various policies will affect people differently and that there are no “one size fits all” solutions at this point.  We look forward to seeing you whenever the time is right for you. 

 

How is The Ark prepared to address health and safety protocols? 

  • The Ark will continue to follow guidance from reliable sources, including the CDC, MDHSS, MIOSHA, and the Washtenaw County Health Dept.

  • Currently we require all staff and volunteers working at The Ark to be fully-vaccinated.

  • Volunteers serving concessions are currently required to wear masks.

  • Disposable masks and hand sanitizing stations will be available to patrons.

  • Other highlights of our preparedness include contactless ticket scanning; and touch-free restroom dispensers, sinks and flushers.

  • As part of our re-opening preparedness and response plans, The Ark is implementing COVID-19 training, enhanced cleaning practices using EPA approved disinfectants, and following administrative and operational controls as outlined in our plan. 

  • Modifications to the preparedness and response plans, as well as any on-site operations and training, will be implemented as these guidelines change.

  • Key elements of our plans will be posted at the venue via a QR code that patrons can access from their mobile devices, and on our website prior to opening.

  • We have participated in the COVID-19 Workplace Safety Ambassador Program.

*COVID-19 Health Screening

Do not enter The Ark unless you answer “NO” to the following questions and are feeling healthy:

Do you have any symptoms of COVID-19?

  • fever or feeling feverish

  • new shortness of breath or difficulty breathing

  • new cough

  • chills

  • new or unexpected muscle or body aches

  • new sore throat, congestion or runny nose (not related to allergies)

  • new loss of taste or smell

  • new or unexpected headache

  • nausea or vomiting

  • diarrhea

In the past 14 days, have you had close contact with someone recently diagnosed with COVID-19?

In the past 14 days, have you tested positive for or been diagnosed with COVID-19?

Are you currently waiting for COVID-19 test results?

Have you been advised to quarantine?

 

 

All attendees and guests will be required to comply with health and safety laws, orders, ordinances, regulations and health and safety guidance adopted by the State of Michigan, the County of Washtenaw and The Ark -including any face mask and health-screening guidelines in place at the time of the shows.